Frequently Asked Questions
Find answers to common questions about KoreN, our services, and policies.
1. General Information
What is KoreN?
KoreN is a gamified cryptocurrency platform that combines blockchain technology with gaming elements, offering innovative solutions for gaming and digital asset management.
Who can use this site?
Our site is open to individuals aged 18 and older. If you are under 18, you must have parental consent to use the site.
2. Account and Security
How do I create an account?
To create an account, click the "Sign Up" button on the homepage and fill in the required details such as your name, email, and password.
What should I do if I forget my password?
Click the "Forgot Password" link on the login page and follow the instructions to reset your password.
How is my account secured?
Your account is protected with encryption and secure authentication methods. We recommend enabling two-factor authentication for added security.
3. Gameplay and Rewards
How do I earn rewards?
You can earn rewards by participating in games, using strategic cards, and climbing the leaderboard.
What are strategy cards?
Strategy cards are tools you can use to gain an advantage in the game, such as Steal Points, Boost Multiplier, and Freeze.
How does the leaderboard work?
The leaderboard tracks points earned by players through gameplay, card usage, and other activities. Top-ranked players receive significant rewards during milestone events.
What is Chase the Ace?
Chase the Ace is a weekly draw where participants can win by selecting the Ace of Spades from a deck of cards. The jackpot increases every week until the Ace is drawn.
4. Token and Transactions
What is the KoreN token?
The KoreN token is the core currency of our platform, used for gameplay, purchasing cards, and participating in governance votes.
How do I purchase KoreN tokens?
You can purchase KoreN tokens directly on our website using supported payment methods. Tokens will be transferred to your linked wallet.
Are there transaction fees?
Yes, a small transaction fee is applied to token activities, including transfers and purchases. These fees support the ecosystem.
5. Technical Support
How can I contact support?
You can contact support by emailing support@example.com or using the "Contact Us" form on our website.
What if I encounter a bug?
If you encounter a bug, please report it using the "Report a Bug" feature on the website or contact support.
Is there a way to suggest improvements?
Absolutely! Use the "Feedback" section on our website to share your suggestions and ideas for improvement.
3. Products and Services
What products/services do you offer?
We offer:
- KoreN tokens for trading and gameplay
- Chase the Ace weekly events
- NFT marketplace
- Rewards and leaderboard systems
- Hub store items and power-ups
4. Payments and Billing
What payment methods do you accept?
We accept various cryptocurrencies through connected wallets. All transactions are processed through secure blockchain networks.
7. Special Features
What is "Chase the Ace"?
Chase the Ace is our flagship weekly event where participants can win substantial KoreN token rewards. The more KoreN tokens you hold, the better your chances of winning. Each event has unique gameplay mechanics and exciting prize pools.
Still Have Questions?
Our support team is available 24/7 to help you
Email Support
support@koren.com
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